{"id":1485,"date":"2025-04-17T12:52:14","date_gmt":"2025-04-17T10:52:14","guid":{"rendered":"https:\/\/crmlink.nl\/complaints-regulations\/"},"modified":"2025-05-02T09:26:57","modified_gmt":"2025-05-02T07:26:57","slug":"complaints-regulations","status":"publish","type":"page","link":"https:\/\/crmlink.nl\/en\/complaints-regulations\/","title":{"rendered":"Complaints procedure"},"content":{"rendered":"\n<p>In the Dutch General Administrative Law Act, Chapter 9 Complaints Handling, it is stated that everyone has the right to file a complaint with that administrative body about the way in which an administrative body has behaved towards him or another person in a specific matter. An act of a person working under the responsibility of an administrative body is considered to be an act of that administrative body. The administrative body ensures that oral and written complaints about its conduct and about the conduct of administrative bodies working under its responsibility are handled properly. Furthermore, this Act emphasises that no appeal can be lodged against a decision regarding the handling of a complaint about the conduct of an administrative body.<\/p>\n\n\n\n<p>crmLINK has also established a complaints procedure within its organization. <u><strong><a href=\"https:\/\/crmlink.nl\/wp-content\/uploads\/2025\/04\/klachtenreglement-crmLINK-2025.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">In this document (Dutch only)<\/a><\/strong><\/u> the complaints procedure is explained as well as how complaints are handled.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the Dutch General Administrative Law Act, Chapter 9 Complaints Handling, it is stated that everyone has the right to file a complaint with that administrative body about the way [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/crmlink.nl\/en\/complaints-regulations\/\">Read More&#8230;<span class=\"screen-reader-text\"> from Complaints procedure<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1485","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - 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Persoonlijke begeleiding en een doelgerichte aanpak staan bij ons centraal.\",\"email\":\"info@crmlink.nl\",\"legalName\":\"crmLINK bv\",\"foundingDate\":\"2018-07-01\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"1\",\"maxValue\":\"10\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Complaints procedure - crmLINK","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/crmlink.nl\/en\/complaints-regulations\/","og_locale":"en_US","og_type":"article","og_title":"Complaints procedure","og_description":"In the Dutch General Administrative Law Act, Chapter 9 Complaints Handling, it is stated that everyone has the right to file a complaint with that administrative body about the way [...]Read More... from Complaints procedure","og_url":"https:\/\/crmlink.nl\/en\/complaints-regulations\/","og_site_name":"crmLINK","article_modified_time":"2025-05-02T07:26:57+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/crmlink.nl\/en\/complaints-regulations\/","url":"https:\/\/crmlink.nl\/en\/complaints-regulations\/","name":"Complaints procedure - crmLINK","isPartOf":{"@id":"https:\/\/crmlink.nl\/en\/#website"},"datePublished":"2025-04-17T10:52:14+00:00","dateModified":"2025-05-02T07:26:57+00:00","breadcrumb":{"@id":"https:\/\/crmlink.nl\/en\/complaints-regulations\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/crmlink.nl\/en\/complaints-regulations\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/crmlink.nl\/en\/complaints-regulations\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/crmlink.nl\/en\/"},{"@type":"ListItem","position":2,"name":"Complaints procedure"}]},{"@type":"WebSite","@id":"https:\/\/crmlink.nl\/en\/#website","url":"https:\/\/crmlink.nl\/en\/","name":"crmLINK","description":"","publisher":{"@id":"https:\/\/crmlink.nl\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/crmlink.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/crmlink.nl\/en\/#organization","name":"crmLINK","url":"https:\/\/crmlink.nl\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/crmlink.nl\/en\/#\/schema\/logo\/image\/","url":"https:\/\/crmlink.nl\/wp-content\/uploads\/2025\/02\/cropped-crmLINK-site-icoon.avif","contentUrl":"https:\/\/crmlink.nl\/wp-content\/uploads\/2025\/02\/cropped-crmLINK-site-icoon.avif","width":512,"height":512,"caption":"crmLINK"},"image":{"@id":"https:\/\/crmlink.nl\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/crmlink"],"description":"Wij verbinden organisaties met toptalent via executive search en search van commissarissen en toezichthouders. 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