Manager Care SEHCF
Established in 2011, St. Eustatius Health Care Foundation (hereafter SEHCF) has become a prominent healthcare provider dedicated to the health and well-being of the people of St. Eustatius. The primary responsibility of the Manager Care is to ensure the continuity and quality of patient care delivered.
About SEHCF
Established in 2011, St. Eustatius Health Care Foundation (hereafter SEHCF) has become a prominent healthcare provider dedicated to the health and well-being of the people of St. Eustatius. SEHCF is responsible for the day-to-day operations of Queen Beatrix Medical Center, the island’s only medical center. As an essential player in the health care system on St. Eustatius, the institution is committed daily to excellence in medical services and improving health care outcomes. SEHCF offers various healthcare services, such as family medicine, community care, urgent care, cardiology, dermatology, physical therapy, and dietetics.
SEHCF employs a governance model with an Executive Director and a five-member Supervisory Board. They work closely together to ensure that SEHCF meets the highest standards of quality and integrity. The Executive Director is accountable to the Supervisory Board and provides leadership to the foundation. In collaboration with the Management Team (MT), the Executive Director bears responsibility for achieving the strategic, financial, and day-to-day goals of St. Eustatius Health Care Foundation. The MT consists of the Medical Manager, Care Manager, Finance Manager, and the Facility Manager.
The position of Manager Care
The primary responsibility of this role is to ensure the continuity and quality of patient care delivered by the St. Eustatius Health Care Foundation (SEHCF). The focus is on guaranteeing that all patients and clients receive optimal care in line with international guidelines and the service standards established by SEHCF. This position reports directly to the Chairman of the Board of Directors and is a key member of the Management Team. The role oversees a multidisciplinary team, including nursing staff, laboratory personnel, X-ray staff, midwife, practice nurse (POH), physiotherapist, and the coordinators of various care departments. These departments include the Inpatient Department (IPD & Acute Care), Outpatient Department (OPD), Homecare and District Nursing, and Diagnostics. In total, the position holds managerial responsibility for approximately 40 to 45 staff members.
Desired profile
As Manager Care, you are not only a compassionate and grounded leader, but also a strategic thinker who connects the bigger picture to daily practice. You level easily with team members at all levels, building trust through visibility, authenticity, and clear communication. By empowering others, recognizing strengths, and fostering ownership, you create momentum for change and improvement. You bring people along by translating vision into practical steps, aligning diverse teams around shared goals, and ensuring that every voice is heard in shaping better care.
- Operates within hospital policies, requiring strong organizational, analytical, and problem-solving skills to manage departments, staff, and budgets.
- Takes initiative to improve patient care, implement policies, drive process changes, and report to the Board of Directors.
- Leads and develops teams with effective interpersonal, coaching, and conflict management skills; liaises with external healthcare partners using strong negotiation abilities,
- Demonstrates empathy, tact, and a service-oriented mindset, especially in emergency care situations.
- Holds full responsibility for departmental operations, budgets, personnel, and ensuring the quality and continuity of care.
- Contributes to strategic, tactical, and operational policy development, influencing medical and organizational processes.
- Communicates effectively in English (verbal and written); Dutch and Spanish are advantageous for patient, staff, and external relations.
- Maintains focus and resilience under pressure, manages confidential information with integrity, and works methodically in dynamic environments.
- Handles psychological demands due to high-pressure situations, emotional patient interactions, and balancing conflicting interests while being accountable for departmental outcomes.
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